Return conditions and refund

Article 8: guarantee return refund rework

Projects provided It is brand new and guaranteed to be free from defects. They are the same as in traditional trade and come from all the publishers and suppliers cited.

If the goods are defective or unqualified, the buyer has 15 working days to ask for replacement or refund. If the fifteen (15) day period normally expires on a Saturday, Sunday or public holiday or non working day, it shall be extended to the next working day.

The customer must return all new or non consumed items and pack them in the original packaging, intact, with all necessary accessories, instructions and documents (they must be packed in the original cellophane with the corresponding invoice). In this case, the buyer must report to the buyer (description and photos attached). is obliged to refund the amount paid by the customer free of charge, except for the return fee, if the right to draw is exercised. The refund shall be due within 14 working days from the date of receipt of the returned package.

The return freight is borne by you.

In case of refund, we guarantee to pay within 14 days from the date of receiving the returned package. No matter for any reason, no return is accepted.